Virtual Interaction with Shep Hyken

Join us on April 21 at 12pm for a Virtual Interaction with Shep Hyken, customer service and experience expert and New York Times and Wall Street Journal bestselling author of seven books. What is a Virtual Interaction? It is a chance to learn from and communicate with Shep—done on a virtual platform to keep with current health and safety guidelines. The interaction will begin with a short presentation from Shep, where he will cover strategies for creating customer amazement and adapting to the unprecedented worldwide situation we find ourselves in. Then Shep will open it up to a Q&A, answering your questions about anything customer service related. In short, this Virtual Interaction will teach you how to be amazing now… and in the future.